FAQs

Inviting your friend

How many friends can I introduce to MPOS?

You can introduce as many friends as you like. You will receive £50 of High Street Vouchers as a reward for each friend who responds to your invitation and purchases the minimum of a new full-priced 2 Lane with Back Office MPOS system, paid for and installed by 31st October 2019.

Will my friend know I've invited them to join the MPOS Referral Programme?

Yes, they'll see your name on their invitation email, which will also offer them £50 of High Street Vouchers if they go ahead a purchase a qualifying new MPOS system.

How will I know if my friend has purchased a qualifying MPOS system?

We will email you when your friend's system has been paid for and installed to confirm you have qualified for the rewards and that your vouchers will be in the post. Please allow 14 working days for delivery.

My friend has purchased a MPOS system but I haven't received an email.

We send you an email as soon as your friend’s MPOS system has been paid for and installed. If you haven't received this email, please contact us at sales@mhousesolutions.com. Note: please check your email spam folders first as your reward email may be there.

Does my friend have to buy a new MPOS?

Yes, this referral scheme is only available for purchases of the minimum of a new MPOS full-priced 2 Lane with Back Office system paid for and installed by 31st October 2019.


Tracking reward progress

What do I need to do to claim my reward?

Nothing. Once your friend's new MPOS system has been paid for and installed, we'll automatically send you a confirmation email to inform you that you have qualified for the reward to the email address you provided when inviting your friend.

When will I be eligible to get my reward?

As long as your friend entered the unique reference number, we sent with your confirmation email, we will send you your High Street vouchers as soon as your friend's system has been paid for and Installed, as long as this s before 31st October 2019.

Why can't I get my reward as soon as I've introduced my friend?

Your friend will need to purchase the minimum of a new 2 Lane with Back Office MPOS to qualify for the reward. However, you will receive your £200 discount voucher off of the price of a HHT (handheld device) when you have referred a friend.

When will my reward arrive?

We'll send you your High Street reward vouchers once your friend's MPOS system has been paid for and installed.

What if my reward doesn't arrive?

If your reward voucher hasn't arrived within 14 working days of your friend's MPOS system being paid for and installed, please contact us at sales@mhousesolutions.com.

When will my friend receive their discount voucher for a HHT (handheld device)?

They will be given their discount voucher for £200 off the price of a HHT (handheld device) along with their referral code that they must provide when processing their order for a new MPOS system. The HHT must be installed at the same time as the main system to receive the discount.

When will my friend receive their High Street Vouchers?

They will be sent out their £50 of High Street Vouchers at the same time as yourself, within 14 working days after their new system has been paid for and installed.


Redeeming vouchers

How can I spend my reward vouchers?

Your £200 discount voucher towards the cost of an HHT (handheld device) can be used anytime before the 31st of December. Please make us aware that you want to go ahead and redeem your voucher by purchasing a new HHT (handheld device) by emailing sales@mhousesolutions.com. Your High Street vouchers can be spent at over 50 High St stores and are valid for up to 6 months.